FAQs About Our Live Webinar Featuring Dr. Carol Ann Tomlinson

1) What time is the webinar on Thursday, November 30, 2017?

Pacific Time Mountain Time Central Time Eastern Time
10:00 AM – 11:30 AM 11:00 AM – 12:30 PM 12:00 PM – 1:30 PM 1:00 PM – 2:30 PM

2) How do I join the webinar?

Go to: https://pages.presencelearning.com/join-webinar.html at 1:00pm ET/10:00am PT on Thursday, November 30, 2017.

3) What time should I log-in?

We suggest you click the link join the webinar 10 to 30 minutes early. We also suggest you restart your computer before you log in and run any browser updates beforehand.

4) What’s the fee for the webinar?

The webinar is free. Enjoy!

5) What is your cancellation policy?

Cancellation of our webinars is very rare but can happen due to extenuating circumstances. Registrants will be notified via email about cancellations as soon as possible. Webinars will be rescheduled if possible and registrants will be notified.

6) What’s on the agenda?

Dr. Carol Ann Tomlinson will present for approximately 60 minutes. For the remaining 30 minutes, Dr. Tomlinson will conduct a 30-minute Q&A session, answering questions submitted by the audience, through our moderator. A feedback survey will follow.

7) Who can attend?

While this webinar is designed for special education administrators, educators, and related services providers such as SLPs, OTs, and school psychologists—ANYONE who is interested is welcome to register and attend! If you registered and can no longer attend, don’t worry. Space is currently unlimited.

8) I have a special needs request.

To make arrangements in advance of the event, please contact spedforum@presencelearning.com.

9) How do I get a Certificate of Attendance?

To receive a Certificate of Attendance, attendees must:

  • Attend this live event for the entire (90-minute) duration
  • Complete a post-webinar feedback survey

After completing the post-webinar feedback survey, a Certificate of Attendance is automatically emailed to the email address used to join the webinar.

For questions about certificates and continuing education credits, see sections 10-12 (below) or contact us at spedforum@presencelearning.com.

10) How do I earn ASHA continuing education units?

To be eligible to earn ASHA CEUs, you must watch the entire live webinar (there is no partial credit) and complete a post-webinar feedback survey. We will provide a Certificate of Attendance that restates course information for your personal records. If you are a current member of the ASHA CE Registry and you provide us with a valid ASHA ID and related information during registration, your participation will be reported to the ASHA Continuing Education Registry. The ASHA Continuing Education Registry processes information for its users within 4 – 6 weeks.

11) How do I earn NASP continuing professional development credits?

To earn NASP CPDs you must have an NASP membership, watch the entire live webinar (there is no partial credit), and submit a post-webinar feedback survey. We will provide a Certificate of Attendance that restates course information for your personal records. It is your responsibility to report your participation to NASP.

12) How do I earn AOTA continuing education units?

To earn AOTA CEUs, you must watch the entire live webinar (there is no partial credit) and submit a post-webinar feedback survey. We will provide a Certificate of Attendance that restates course information for your personal records.

13) Will a recording be available? What about a copy of the slides?

Yes! After the webinar concludes, a link to the recording, PDF of the slides, and any additional materials will be emailed to all registrants, whether you have attended the live event or not.  They’ll also become available on our website alongside past webinars.

14) What if I don’t hear anything?

For 30 minutes before the webinar begins, you should be hearing music through your computer speakers. Be sure your computer sound is turned on and the volume is turned up to a comfortable level. The audio is all delivered via your computer (VOIP); there is NO dial-in number to call.

  • If you have internal speakers, make sure they aren’t muted.
  • If you have external speakers, make sure they are powered on and aren’t muted.
  • Make sure you did not lose Internet connectivity.
  • Make sure your system has passed the system test located under “Test your system now.”
  • If your system is using Adobe Flash Player and you receive a “connection failed” message, it’s most likely due to a proxy server blocking Flash streaming. Please contact your local IT admin.
  • If you are using a mobile device, such as an iPhone, make sure you have enough bandwidth. We advise using dedicated wi-fi or 4G.
  • If you are using an Apple iPad or iPhone you will need to click on the media play button to begin the presentation. Apple iOS devices do not permit streams to begin automatically.

15) What do I do if I’m still having difficulty?

Close all your browser windows, all applications and reboot your computer. Return to https://pages.presencelearning.com/join-webinar.html and click the “Join Webinar” button.  Make sure you have only one window open to the webinar page.  If that still doesn’t work, you will still receive a link to recording and all the other material right after the end of the webinar.

16) How do I contact PL Tech Support?

Email us at asksupport@presencelearning.com.

17) How do I get more info about PresenceLearning?

Email us at schools@presencelearning.com and someone will get back to you shortly. You can request a demo/quote for PresenceLearning here: /schools/get-a-quote/

18) What if I have another webinar-related question?

Email us at spedforum@presencelearning.com.