Tech Requirements for Schools

Required
Purpose Outbound Ports Domains
PresenceLearning web applications and services TCP 443 *.presencelearning.com
Hosting for therapy content such as static PDFs, images, documents, and media assets TCP 443 *.amazonaws.com
Real-time data sychronization for joining sessions, therapy activities, therapy environment management, and collaboration features TCP 443 *.firebaseio.com
*.googleapis.com
www.gstatic.com
Hosting for third-party assets and libraries TCP 443 fonts.gstatic.com
cdnjs.cloudflare.com
Security certificate verification TCP 443 ocsp.godaddy.com
crl.godaddy.com
Live video chat during therapy sessions TCP 443 static.opentok.com
enterprise.opentok.com
api.opentok.com
anvil.opentok.com
hlg.tokbox.com
*.tokbox.com
Live video chat during therapy sessions UDP 3478 *.tokbox.com
Recommended
Purpose Outbound Ports Domains
For the best possible video chat experience and may be required on networks with congestion issues UDP 1025-65525 *.tokbox.com
Optional
Purpose Outbound Ports Domains
PresenceLearning Support Services chat TCP 443 *.salesforceliveagent.com
Therapy content from YouTube TCP 443 *.youtube.com
*.googlevideo.com
s.ytimg.com
Allows the student to browse the web under the therapist’s supervision TCP 443 *.samesurf.com
*.webtype.com