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Tiffany Gaines, Assistant Professor and Clinical Supervisor, Higher Education

Tiffany Gaines has a unique story—practicing and teaching speech-language pathology—in private practice, as a school-based provider, and as a university professor teaching Speech Pathology to undergraduate and graduate students. PresenceLearning’s Therapy Essentials platform has been central across all of her various roles, providing her with powerful new tools to serve all her students effectively and help them to succeed.

The Challenge

In Fall of 2021, Professor Tiffany Gaines was faced with the challenge of having to teach diagnostic methodology in a hybrid format to a mix of undergraduate and graduate Speech Pathology students. Not only was it difficult to integrate traditional paper protocols and manuals, but she soon realized that her students would face similar challenges when they entered the workforce.

She needed better tools to teach and deliver diagnostics. She also needed to better prepare her students for a future that likely would include hybrid work environments.

The Solution

Professor Gaines was familiar with PresenceLearning’s Therapy Essentials platform. As a school-based provider, she had administered many assessments on the platform and understood that it replaced the need for traditional easel and instructional manuals.

During her time working as a school speech-language pathologist, Professor Gaines began leaning on the Therapy Essentials platform more and more in her everyday work, so much so that she became an advocate of the platform, training her fellow SLPs on how to leverage Therapy Essentials for their own school-based provider work.

As a result of the pandemic, Professor Gaines was faced with a new challenge at her university: effectively teaching her undergraduate and graduate students who were learning in dispersed ways—some in-person, some virtual, and some in a hybrid setting.

She purchased an independent license for Therapy Essentials and began using it in her classroom to demonstrate how the platform could be used to do remote evaluations and administer assessments. Her students were able to role-play as clinicians and as students, similar to real life scenarios. Students were also able to practice the diagnostic skills they were learning in the classroom, increasing their understanding, application, and compliance with protocols.

Therapy Essentials allowed Professor Gaines to introduce a more practical and immersive learning experience for her students.

“With Therapy Essentials, providers can deliver therapy effectively while staying safe, engaging their students, and reducing the time that would typically be spent searching for assessment resources in multiple locations.”

Tiffany Gaines, Assistant Professor and Clinical Supervisor

The Results

Her undergraduate and graduate students learned a new modality while integrating activities they were familiar with from a traditional school-based setting.

The ease of having instruction and practice delivery on one comprehensive platform reduced the strain on limited clinical supplies. According to Professor Gaines, the students love Therapy Essentials. “Students are engaged in the platform and excited to practice delivering assessments. As a professor, it’s helpful that I can access a range of content, activities, and assessments all within one central platform so that I can show my students a variety of real life scenarios.”

Moving forward, Professor Gaines plans to continue incorporating the Therapy Essentials platform into her instruction and she believes that many of her students, including her peers, will benefit from leveraging Therapy Essentials as they return to in-person instruction, assessment, and therapy delivery.


Therapy Essentials power user Tiffany Gaines has experienced first-hand the benefits of a therapy platform built especially for clinicians by clinicians. In her practice as a school-based SLP and as a university professor teaching “Introduction to Diagnostic Methods” and “Differential Diagnostics” to undergraduate and graduate students, she has blurred the boundaries between onsite and online to demonstrate the versatility of the Therapy Essentials platform in any setting. She’s a great role model for therapists looking to leverage new tools to improve their practices, and for new clinicians preparing to enter their fields and the professors instructing them.

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